TERMS AND CONDITIONS
Returns and Exchanges
- We do not accept returns due to the sensitive nature of our products.
- In the event that you are dissatisfied with the quality of your purchase, please contact us. We care about our customers’ opinions and always look forward to improving our level of service.
- If you receive a damaged product, please let us know immediately. Any damaged products will be replaced without charge if the fault is from us.
- If you receive a product different from what you ordered, we will replace the item and refund your return shipping costs.
- No other exchanges are accepted
- Berk’s Homemade Foods is not responsible for lost or stolen items that are confirmed as delivered by the carrier to the delivery address provided with the order.
- Confirmed orders will be delivered within 1 to 3 working days of receiving the order.